Privacy Policy

Information Collection and Use

Skipton Little Theatre is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Skipton Little Theatre collects information from our users at a number of different points depending on how you use and interact with our website.

Cookies

We currently do not place cookies on your computer whilst you visit our website directly. Please note that if you use our online booking service our system provider, TicketSource, will place cookies on your computer.

Log File Analytics

Our web server records IP addresses and writes these to log files that allow us to analyse visitor numbers on this website, track user’s movement around the website and from page to page, we use this information see how visitors use and interact with our website.

Contact Form Submissions

If you submit an enquiry through our contact form, that enquiry will be emailed to a mailbox monitored by employees of Skipton Little Theatre, the email is then stored securely on our email server which enables us to respond to your enquiry.

Your enquiry may be forwarded to one or multiple mailboxes within Skipton Little Theatre to ensure it is dealt with and acted upon by the apprioriate person.

Online Booking

Our online booking system is privided by TicketSource – https://www.ticketsource.co.uk/

For the npurposes of personal information that you enter whilst purchasing tickets, Skipton Little Theatre is the Data Controller and TicketSource acts as a Data Processor on our behalf.

During the booking process TicketSource will place cookies on your your computer you can read their cookie policy at https://www.ticketsource.co.uk/docs/cookie-policyand their general privacy policy at https://www.ticketsource.co.uk/kb/terms-of-use/customer-data-privacy-policy

Website Backups

This website is backed up on a regular basis for security and disaster recovery purposes. The backups are stored securely with Dropbox. Dropbox may store these backups outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://www.dropbox.com/privacy

Website backups will be stored for a maximum of 60 days before being deleted.

Newsletter

You have the choice whether to subscribe to our email newsletter. If you subscribe, we will collect your name and email address. We use MailChimp to store this information and to send you our email newsletters.

You can unsubscribe from our newsletters at any time by clicking the “Unsubscribe” link at the bottom of each email. Alternatively please email us and we will remove you from our mailing list.

MailChimp may store your data outside of the European Union in line with its undertakings through the EU-US Privacy Shield Program. Further information can be found at https://mailchimp.com/legal/privacy/ and https://kb.mailchimp.com/accounts/management/about-mailchimp-the-eu-swiss-privacy-shield-and-the-gdpr

Links to other websites

This website contains links to other websites. Please be aware that Skipton Little Theatre is not responsible for the privacy practices of such other websites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects information. This privacy statement applies solely to information collected by this website.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Your Data & Your Rights

You have the right to: Access your information, update your information, limit the use of your information, transfer your information, delete your information.

You retain all rights to your personal information and data and can access it at anytime. Skipton Little Theatre will take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.

It is important to note that there may be times, due to legal and regulatory requirements, that we are unable to delete your personal information, particularly in relation to orders placed with us as these sales records are required to be retained to comply with U.K tax and accounting regulations.

If you would like to access your personal data or know what data Skipton Little Theatre holds about you, please contact us using the details below:

Email: skipton.little.theatre@gmail.com

Write to us at: Skipton Players, Skipton, Little Theatre, Clifford Street, Skipton, BD23 2AD

We aim to acknowledge data access requests within five working days of receipt. We aim to fully respond to access requests within 30 days.